Assign and Provision your SIMs

Step 1:

Each of your SIM packages contains an information sheet. Each sheet contains a unique code – make sure you have the sheets at your fingertips.

Misplaced one of your sheets? Contact us.

Step 2:

Once the SIM package is received and you are ready to have SIMs assigned to your account. please e-mail support@aeris.net or call Support at 1-866-992-3747 with the following information:

• Account Name/Number
• User ID
• 6-digit code
• Qty of SIMs in package
• List of ICCIDs in package

For added communication convenience, please include your phone number and a good call-back time in case we need to reach you.

Step 3:

PROVISION YOUR SIMS

A) Go to AerPort™ and sign in with your credentials.

B) Navigate to the AerPort Devices tab, and “SIM inventory” sub-tab.

C) Select “Provision devices.”

D) Select the product from the “Product” drop down.

E) Provide the information requested, noting that some items are mandatory (denoted with *) and some are optional.

F) Select “Provision.”