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SECURE IOT PLATFORMS

IoT Support Management

Access customized support services from trial, onboarding, and post-deployment to get the most from your IoT program.

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Support management connectivity network

Network intelligence is the foundation for a superior customer experience.

Leverage customizable business support solutions, a full suite of automation tool kits, and an extensive API library — all designed based on our experience of owning and managing core cellular network equipment.

Scale for complexity and regional growth

Network intelligence lets you quickly address the increasing complexity of issues related to service and customers, which are difficult to isolate and solve.

Supplement in-house resources

With a comprehensive team and set of IoT support management resources, you won’t need to worry about the budget, time, and people needed to effectively manage technically complex carrier relations locally or overseas.

Prioritize customer experiences

Your customer’s experience is the top priority. With network intelligence built into our connectivity management solutions and with the support of our IoT experts, you’ll have time to focus on achieving your goals, improving operations, and enhancing the customer experience.

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IOT SUPPORT MANAGEMENT CUSTOMER STORY: FORESOLUTIONS

“With Aeris, we have found a partner who delivers . . .
regardless of geography.”

Accelerate your IoT program at scale by partnering with an IoT support management team — people who know what it takes to get your program off-the-ground and into rapid growth mode.

Read the Story

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Unleash the potential of your IoT program

Your ideas. Our IoT support management. Together at last.

You need a foundation to rapidly deploy an IoT program — and scale it. With our comprehensive IoT support management services, you’ll get world-class guidance from field-tested sales and technical representatives to build an IoT program worthy of your customers.

TALK TO AN IOT EXPERT

Design for perfection at speed with IoT Support Management

Meet your clients’ needs with confidence.

From trial to onboarding, ongoing maintenance to troubleshooting, you’ll have direct access to world-class tools, people, and technical resources to stay on the cutting edge of cellular communications.

Infinity Support

Essential support elevates the customer experience

Comprehensive customer support meets your changing needs at every step of your IoT journey.

Global support infrastructure

Global support infrastructure

Achieve your business ambition no matter where your company and your customers are in the world.

self service automation tool kits

Full suite of self-service automation tool kits

Optimal autonomy and flexibility enables you to scale up and expand the footprint of your IoT program.

Flexible APIs

Flexible APIs for any vertical market and application

Enhance the capabilities and sophistication of your IoT program to meet new and innovative use cases.

Learn how our customers are growing using IoT Support Management

Get the latest IoT ideas and intelligence from Aeris.

VISIT OUR KNOWLEDGE HUB

Global IoT, Simplified: How enterprises can take advantage of secure eSIM connectivity
Security | Webinars

Global IoT expansion is rapidly accelerating — and so are the security risks. Join Aeris and industry analyst firm Transforma Insights for an expert-led session on how to streamline secure IoT deployments through unified eSIM orchestration.

WEBINAR: Securing Enterprise IoT: Blind Spots You Can’t Afford
Security | Webinars

Uncover IoT Security Blind Spots – Learn how to boost visibility, meet compliance and secure devices end-to-end.
IoT Real Talk Podcast
IoT Platform | Podcast

IoT Real Talk cuts through the noise to bring you unfiltered conversations with the people behind today’s most ambitious and secure IoT programs. These are the stories that don’t always make it into case studies—real challenges, real risks and the real decisions that drive success (or don’t).
Beecham Research Report: Locking in Value with IoT Security
Security | Analyst Reports

Beecham Research report, \”Locking in Value with IoT Security: Building Trust, Protecting Value\”, provides real world business perspectives as well as technical insights to help business leaders like you turn IoT security into a strategic advantage. IoT security is more than compliance – it\’s a competitive advantage. Stay ahead of evolving threats while driving business growth. Access the report to learn more.
Protecting Your Cellular IoT Devices is Crucial for a Strong Cybersecurity Plan
Security | Blogs

In our increasingly connected world, IoT devices have brought incredible convenience and efficiency to our lives and businesses. But with this connectivity comes significant security risks, especially for cellular IoT devices. Protecting these devices is essential for a robust cybersecurity plan, as vulnerabilities in cellular IoT devices can be exploited by threats to gain access to your entire infrastructure, that can lead to costly breach events.

Grow Your IoT Program
with Confidence

IoT support management gives you the edge to make your IoT program go further, faster.

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