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SECURE IOT PLATFORMS

IoT Support Management

Access customized support services from trial, onboarding, and post-deployment to get the most from your IoT program.

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Support management connectivity network

Network intelligence is the foundation for a superior customer experience.

Leverage customizable business support solutions, a full suite of automation tool kits, and an extensive API library — all designed based on our experience of owning and managing core cellular network equipment.

Scale for complexity and regional growth

Network intelligence lets you quickly address the increasing complexity of issues related to service and customers, which are difficult to isolate and solve.

Supplement in-house resources

With a comprehensive team and set of IoT support management resources, you won’t need to worry about the budget, time, and people needed to effectively manage technically complex carrier relations locally or overseas.

Prioritize customer experiences

Your customer’s experience is the top priority. With network intelligence built into our connectivity management solutions and with the support of our IoT experts, you’ll have time to focus on achieving your goals, improving operations, and enhancing the customer experience.

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IOT SUPPORT MANAGEMENT CUSTOMER STORY: FORESOLUTIONS

“With Aeris, we have found a partner who delivers . . .
regardless of geography.”

Accelerate your IoT program at scale by partnering with an IoT support management team — people who know what it takes to get your program off-the-ground and into rapid growth mode.

Read the Story

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Unleash the potential of your IoT program

Your ideas. Our IoT support management. Together at last.

You need a foundation to rapidly deploy an IoT program — and scale it. With our comprehensive IoT support management services, you’ll get world-class guidance from field-tested sales and technical representatives to build an IoT program worthy of your customers.

TALK TO AN IOT EXPERT

Design for perfection at speed with IoT Support Management

Meet your clients’ needs with confidence.

From trial to onboarding, ongoing maintenance to troubleshooting, you’ll have direct access to world-class tools, people, and technical resources to stay on the cutting edge of cellular communications.

Infinity Support

Essential support elevates the customer experience

Comprehensive customer support meets your changing needs at every step of your IoT journey.

Global support infrastructure

Global support infrastructure

Achieve your business ambition no matter where your company and your customers are in the world.

self service automation tool kits

Full suite of self-service automation tool kits

Optimal autonomy and flexibility enables you to scale up and expand the footprint of your IoT program.

Flexible APIs

Flexible APIs for any vertical market and application

Enhance the capabilities and sophistication of your IoT program to meet new and innovative use cases.

Learn how our customers are growing using IoT Support Management

Get the latest IoT ideas and intelligence from Aeris.

VISIT OUR KNOWLEDGE HUB

Protecting Your Cellular IoT Devices is Crucial for a Strong Cybersecurity Plan
Security | Blogs

In our increasingly connected world, IoT devices have brought incredible convenience and efficiency to our lives and businesses. But with this connectivity comes significant security risks, especially for cellular IoT devices. Protecting these devices is essential for a robust cybersecurity plan, as vulnerabilities in cellular IoT devices can be exploited by threats to gain access to your entire infrastructure, that can lead to costly breach events.
Aeris NAFA Institute & Expo – April 28-30, 2025
Fleet | Events

Join the Aeris team at NAFA 2025, the premier event for fleet professionals. Discover how Aeris is revolutionizing connected vehicle solutions with cutting-edge IoT technology.
NIS2 Compliance and IoT Resilience: Why You Must Act Now
Security | Webinars

Join industry experts from IDC, Orange Belgium, and Aeris for a roundtable discussion on the implications of NIS2 and practical strategies to secure your IoT estate now and in the future.
Three Takeaways from HIMSS 2025: The Future of Healthcare Security in an AIoT World
Healthcare | Blogs

The ability to deliver real-time, connected care—anytime, anywhere—is no longer a vision of the future; it\’s happening now. The biggest takeaway from HIMSS 2025 was that the technology innovation and adaptation continue to redefine patient care, with AI leading the charge.
Aeris at IoT Days Spring – April 3, 2025
IoT Solutions | Events

Join Aeris at IoT Days Spring: Focus on Low Power on April 3, 2025

Grow Your IoT Program
with Confidence

IoT support management gives you the edge to make your IoT program go further, faster.

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